Hello, Recently my Samsung galaxy note 20 has started to show screen discoloration. Sometimes it's normal and then it turns back to the faded screen (looks like it has a yellow tint on the screen and colors looks washed out). Sometimes when I keep my phone turned off for a few days it becomes normal but then again the problem comes back.
Is there any way to fix it? And can anyone please tell me why this is happening?
I cannot record as it happens very quickly and there's no way to know when the screen will be normal again. The screen becomes normal for like 30 secs/1 minute and then starts to look faded again.
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
