Samsung Galaxy M30s problems

[Abhi87647]

Finally I got another new problem in my Samsung  Galaxy M30s.. Blurry Pink spot on screen.Can anybody help..

[nagasaikumar1278]

I think it's some external colour

[Abhi87647]

bt how it comes in touch screen..

[nagasaikumar1278]

you should think of it,if u want scratch with sharp nails if color attaches to ur nail then it's a polish

[AdityaSheth]

Try testing that part ofscreen first(*#0#*) If its Working,Then try removing tempered glass and cleaning the phone screen with soft cloth

[Abhi87647]

I have already done that I just in speak in customer care & visited samsung service centre they said it is pressurised damage so can't came in warranty.. 😔

[bantihalder]

The phone has been repaired.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "display issue" kindly follow the given below steps:

1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[anurag1001]

Same problem here.

[bantihalder]

The phone has been repaired ????