Original topic:

Samsung Galaxy A50

(Topic created on: 04-07-2020 10:50 AM)
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RajkumarRSawantRK
Active Level 5
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Tech Talk
Any A50 users with Android 10?

My phone is overheating.

Does your overheat too?
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Sânju9539
Beginner Level 3
Tech Talk
yes
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cs_member10
Expert Level 5
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Overheating" issue kindly follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Tech Talk
Dosen't help. Thanks.
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