Original topic:

Samsung A54 5g Not switching to this device Charging connected device via usb

(Topic created on: 11-06-2023 02:17 PM)
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FirozVally
Active Level 1
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Tech Talk

Good Day 
To whom it may concern 
My Samsing A54 5g Charges via pc and charging block. 

I can't transfer files via pc or connect a usb to my phone.
I have attached files stating the issue. 

Anyone experiences this issue.
i tried using a adaptor for 3.5mm wired headphone it not switching WhatsApp Image 2023-11-06 at 10.35.35.jpegWhatsApp Image 2023-11-06 at 10.36.10 (1).jpegWhatsApp Image 2023-11-06 at 10.36.10.jpegWhatsApp Image 2023-11-06 at 10.36.09.jpeg

3 Comments
kannyB
Active Level 7
Tech Talk
Use a different cable
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Tech Talk
try installing samsung usb drivers in your pc
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cs_member10
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we suggest you kindly change the cable are you using and if the issue is not resolved then kindly visit the service center they can check the exact issue with the device and fix it as soon as possible. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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