Original topic:

Samsung A51 Slow Motion

(Topic created on: 04-26-2020 11:02 PM)
1497 Views
muneebxv
Active Level 3
Options
Tech Talk

My samsung A51 is making slow motion videos with little pauses over and over. It feels like that when im playing the video, the video is buffering. I have reset the camera settings but still the issue remains. I even reset my phone but still the slow motion video plays with pauses. Please fix this, i use alot of camera every day and its annoying that the slow mo isnt working properly.

9 Comments
Samsung_Support4
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned step to resolve the issue:

 

1. Check app cache:-
Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
Masum07
Beginner Level 3
Tech Talk
same here. super slow mo is working fine but slow motion videos are stuttering. it's really annoying man
0 Likes
Amrood12
Active Level 6
Tech Talk
yes i also have this problem in my a51
0 Likes
gowthaman7
Active Level 2
Tech Talk
yes i also got the same framedrop issue in slowmotion ,its really annoying
0 Likes
SanjayMistry
Active Level 1
Tech Talk
Same issue with me (A515FXXU3BTH5), waiting for solution
0 Likes
sa51
Active Level 4
Tech Talk
yes i also have this problem
0 Likes
Smwael
Beginner Level 2
Tech Talk

I' m facing the same issues with slowmotion and super slowmotion. Is there anyone that knows how to fix this issue? 

2021 april

0 Likes
Anuragji
Beginner Level 3
Tech Talk
Time to sell samsung and get an i
0 Likes
WaseemOnline
Beginner Level 3
Tech Talk

I newly buy this phone, and today i figure out this problem,  the answer from sanmsung is not for this issue, anyone find a solution?

0 Likes