Original topic:

S22ultra my ultra having green line issue

(Topic created on: 10-11-2024 09:59 AM)
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AsrS25edge
Expert Level 5
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7 Comments
AJAB_MORIA
Expert Level 5
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This is no fair 🤐😭
cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

AsrS25edge
Expert Level 5
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Please stop giving such type of silly suggestions, we are effort money, not like a small white paper, other companies of oneplus 12 models with out warranty, with out time it's changing displays, so kindly please give a order to change display to service center
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AsrS25edge
Expert Level 5
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Last 4 years back i am using S9plus, it is also having same problem, i suffered so many problems after changing the display 19k,it is not a small amount. It is comman man one month salary.
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goodthings
Expert Level 5
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Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue . Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
AsrS25edge
Expert Level 5
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Thank you, I am already going to service center, he said company is providing on only white horizontal lines on besides of camera to display edges, so maximum it is feegbull, so I try to a call to care center, raising a job card and gives the number to call operator, then any help from company please we are helping to you, i said ok,after festival i goto service center. Once again thank you for your support sir
goodthings
Expert Level 5
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Your's most welcome.