S20 Heating Issue while using Camera and in Normal Use like watching Video

[WandererMJ]

While capturing videos or pics using Camera app temperature goes around 41°c.

If watching video onlone than so temperature goes to 41°c. In normal use high temperature is observed. That need to be fixed. 

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "Overheating" issue please follow the below given step:

>>Close background running apps.

Follow the link for more details: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[WandererMJ]

shared logs battery temperature was 42°c