S10 VoLTE issue post Android 10 upgrade

[Bajk10]

Any one facing network issue after Android 10 upgrade? 

[sitan108]

Yes, I have problem. Lot of disconnect. I can't realizing, because it is looks like everything is ok, but no internet and can't call. I changed my sim yesterday, same result. If I am on 3g there is no problem. :( And what about you?

[Bajk10]

Same problem with my S10 too. LTE Signal looks fine but no calls or internet. I have to turn on and off airplane mode to make it work.

[Samsung_Support4]

Hi there,

Please follow the below mentioned steps in order to resolve the network issue:-

>Do the reset network settings (setting>>general management>>reset>>reset network setting).

>Ensure that network frequency of your device should be selected on Auto-mode.

 Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).

>Search for the Network Manually by the steps as mentioned:

Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.

>Insert different SIM card in your mobile and check if the issue is resolved or not.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Ask Questions).

Regards,

Team Samsung Members