reinstall wifi to my phone

[khado]

My galaxy j7 next is not picking up my wifi. What do I do to reinstall the network to my phone because it is not showing?

[darkf1ber]

chk if ur network is hidden in the first place? if yes, ull have to manually key in the network. else go to wifi, forget networks and rescan

[khado]

thank you but I tried that. I'll try it again tho

[Samsung_Support4]

Hi there,

Please perform the following steps:

>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->wi fi ).
> Reset the device settings by navigating to Settings >> General Management >> Reset >> Reset Settings.

>Do the reset network settings (setting>>general management>>reset>>reset network setting).
>Once try to connect with any other router.
For further assistance, register your concern in the Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members