Original topic:

S10 Fast charging Issue after April update

(Topic created on: 04-24-2020 11:59 AM)
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vvats54
Active Level 3
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Tech Talk
Is anyone facing issue regarding fast charging? I think after i updated with the april upgrade my s10 is not charging as fast as it was before.
10 Comments
deepak0099
Active Level 6
Tech Talk
yup..facing same issue
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vvats54
Active Level 3
Tech Talk
yeah....i tried several things but not charging fast and also heat up sometimes

you got any lead ?
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sychobob
Active Level 1
Tech Talk

 Yesterday I unpacked a brand new Galaxy Tab S5e tablet and after April update was forced on it via OTA, the tablet now take 6 hours to charge instead of 3. As I am still under the store returning period, I will return the tablet and ask for a full refund. I have Android 9 installed on my tablet. Does Android 10 users also experienced the same problem?

 

Look's like that phone owners and tablet owners are experiencing the same problem.......

 

Thank you!

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deepak0099
Active Level 6
Tech Talk
no...but i came to know that many users are having this issue. So may be a bug in update.
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vvats54
Active Level 3
Tech Talk
Dnt know when the next update will come ....not able to use my phone properly
as it is not charged
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deepak0099
Active Level 6
Tech Talk
yup...facing same issue
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yashsharma_xd
Active Level 1
Tech Talk
same here bro its not showing the time to charge
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vvats54
Active Level 3
Tech Talk
apart from time....is it charging at previous pace?
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cs_member9
Active Level 7
Tech Talk

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to enable the fast charging mode of the device:

Settings>> Device care>> Battery>> Three Dots>> Settings>> Fast Cable Charging

 

Note: We recommend to use Samsung fast Charger in order to charge fast charging

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application> send feedback > error report/ask questions). 

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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