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04-24-2020 11:59 AM in
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04-24-2020 03:26 PM in
Tech Talkyou got any lead ?
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07-03-2020 11:31 PM (Last edited 07-03-2020 11:53 PM ) in
Tech TalkYesterday I unpacked a brand new Galaxy Tab S5e tablet and after April update was forced on it via OTA, the tablet now take 6 hours to charge instead of 3. As I am still under the store returning period, I will return the tablet and ask for a full refund. I have Android 9 installed on my tablet. Does Android 10 users also experienced the same problem?
Look's like that phone owners and tablet owners are experiencing the same problem.......
Thank you!
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04-24-2020 04:06 PM in
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04-24-2020 04:28 PM in
Tech Talkas it is not charged
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04-27-2020 08:02 PM in
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04-27-2020 08:22 PM in
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05-01-2020 01:58 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to enable the fast charging mode of the device:
Settings>> Device care>> Battery>> Three Dots>> Settings>> Fast Cable Charging
Note: We recommend to use Samsung fast Charger in order to charge fast charging
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application> send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support