Original topic:

S.O.T. increased after 6.1 ? πŸ”₯πŸ™‚

(Topic created on: 06-09-2024 08:56 AM)
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SataruGojoo
Expert Level 2
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Tech Talk
I have charged my phone 100%. Now my phone is at 98% .
I have used 2% battery charge, but this Device Care app is showing 'Used 0% in 1h 14m' !
Also it is not showing any App usage.

This Device Care app is showing Wrong data. I have reported this issue earlier too, tl the Customer care.

I think this app is trying to show longer SCREEN ON TIME to impress users πŸ˜‘ by showing wrong statistics.

No wonder we're getting longer SOT since One UI 6.1 update, bcz it's showing wrong data.


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**************
Then I checked again...
Battery used 3%
Showing "2% in 1h 24m"

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5 Comments
SataruGojoo
Expert Level 2
Tech Talk
Again..
Actual % used 7%
Showing "Used 4% in 1h 51m"

Where's the rest 3% ?
πŸ˜‘1717905166495.jpg
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SataruGojoo
Expert Level 2
Tech Talk
Jago grahak jago πŸ˜‚
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Umangmathur
Expert Level 5
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Thanks for informing
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share your comments and taking your valuable feedback. we request you kindly share the log file. Also, share the same images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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SataruGojoo
Expert Level 2
Tech Talk
Already done..
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