I am using Samsung M31 for quite sometime. Now after using it for quite a few months, the problem I am facing is that- whenever I clear all the tabs, the screen starts lagging. I have even changed the transition animation scale( from 1x to .5x) but still the problem remains the same. Has anyone else faced the same issue?
YEHA I'VE FACED THAT TOO . SO SAMABA WHAT U CAN JUST DO THAT FACTORY REBOOT YOU PHONE ( IF YOU DIDN'T HAVE ANT NECESSARY DATA ON YOUR PHONE) THEN U CAN GET OUT OF THE THE PROBLEM
do these steps and then observe A. Wipe Cache Partition. Steps to perform. 1) Turn off the device. 2) Press and hold the Volume Up key and the spower button. 3) When the Android logo displays, release all keys. 4) Press the Volume down key to navigate and select "Wipe cache partition". 5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System. 6) Press the Power key to restart the device.
We apologize for the inconvenience caused to you. Please perform the below mentioned quick steps to resolve the hanging issue:-
1. Ensure 20% of internal memory of device is free (Scroll down notification panel > Setting > Device care> storage).
2. Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Tap on Settings>Tap on General Management>Tap on Reset.
After performing above steps if the issue still persist kindly send us the screenshot, videos and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application :- Samsung Member Application > click on get help > send feedback > error report, so that we can help you out to solve the issue.
