Original topic:

Quick Tip: Proactive Assistance with now Nudge

(Topic created on: Thursday)
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Nice segment of the Samsung
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SURJITHsNAIR
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“If genuine customer experiences are being removed instead of resolved, it speaks volumes. Transparency and accountability matter more than damage control. I’ll continue raising this issue until Samsung provides a fair solution.”

Beware-of-Updates 🚨

https://r2.community.samsung.com/t5/Galaxy-S/Beware-of-Updates/td-p/21904940?src=ShareByUserCM1778162582681.jpg1778162582721.jpg
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SURJITHsNAIR
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Firmware/Software updates push the device to peak performance, generating significant heat. That thermal stress can expose weak points in the OLED display—especially fragile internal connections—leading to permanent display lines.
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This isn’t normal wear and tear. It points to an underlying design or manufacturing flaw.
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Samsung has a responsibility to address such core issues.
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Instead, they are choosing to deny accountability and shift the burden onto customers—asking them to pay for what is clearly a defect.
That’s not just disappointing, it’s unacceptable.
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Multiple users reporting it after updates, yet Samsung continues to show negligence by shifting the cost onto customers instead of acknowledging the problem.
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In my case as well, the display issue appeared immediately after an official update, but it is still being treated as a chargeable repair since one goodwill support was already given.
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So Samsung’s solution is simple:
👉 Push update
👉 Screen gets line issue
👉 Say “out of warranty”
👉 Charge ₹12,000
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Customer pays for their mistake?
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https://r2.community.samsung.com/t5/Galaxy-S/Repeated-Vertical-Pink-Line-Issue-After-Software-Update...
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Beware-of-Updates 🚨
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https://r2.community.samsung.com/t5/Galaxy-S/Beware-of-Updates/td-p/21904940?src=ShareByUserCM
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9989196461
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Kamruzzama
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SURJITHsNAIR
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Ahmak
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02y00
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9😂r😮77616sb
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02y00
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6711🙏👏😂
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0🙏
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