Original topic:

Problem

(Topic created on: 02-02-2020 07:27 PM)
356 Views
Theiqbal
Active Level 3
Options
Tech Talk
Do anyone having problem in their Phones fingerprint sensor?
Especially A30 or the A and M series phones!

Kindle give me some solutions!
7 Comments
jiokaur61
Beginner Level 2
Tech Talk
my Samsung Galaxy j7 prime fingerprint senspr not working plezzzzzzzzzzzzzzz help
0 Likes
ixso
Active Level 7
Tech Talk
I don't have any problems with fingerprint sensor. which phone you're using?
Theiqbal
Active Level 3
Tech Talk
A30
0 Likes
Neal007
Active Level 1
Tech Talk
Yes.. There is a solutions.
change to another Brand 😃
0 Likes
Theiqbal
Active Level 3
Tech Talk
sorry but I m in love with Samsung
0 Likes
Samsung_Support3
Moderator
Moderator
Options
Tech Talk

Hi there,

 

Kindly follow the below mentioned steps to resolve the issue-

> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.

> If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.

> If issue still persists, create data backup and reset the device.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

Theiqbal
Active Level 3
Tech Talk
Thanks
0 Likes