Original topic:

Ping spikes after android 10 update

(Topic created on: 09-12-2020 04:00 PM)
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Uwuslayer69
Beginner Level 2
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Tech Talk

After android 10 update my phone keeps having ping spikes every 4 5 seconds causing problem whilst gaming and video calls. Is there any way to fix this or is my phone gonna my underlooked because m20 is a cheap model? 

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5 Comments
Anikroyale
Expert Level 5
Tech Talk
Check your internet.
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Uwuslayer69
Beginner Level 2
Tech Talk

The ping is good on my laptop and other phones just on my m20 it has spikes. I've tried factory data reset network reset calling the wifi company none of it works

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Uwuslayer69
Beginner Level 2
Tech Talk

any other thing that's not so obvious like checking my wifi connection

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Anikroyale
Expert Level 5
Tech Talk
Tru network reset reset on your device.
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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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