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09-12-2020 03:39 PM in
Tech TalkAfter android 10 update my phone keeps having ping spikes every 4 5 seconds causing problem whilst gaming and video calls. Is there any way to fix this or is my phone gonna my underlooked because m20 is a cheap model?
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09-12-2020 03:42 PM in
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09-12-2020 04:00 PM in
Tech TalkThe ping is good on my laptop and other phones just on my m20 it has spikes. I've tried factory data reset network reset calling the wifi company none of it works
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09-14-2020 12:15 PM in
Tech Talkany other thing that's not so obvious like checking my wifi connection
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09-14-2020 12:22 PM in
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09-14-2020 05:02 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support