Original topic:

Phone upgrade

(Topic created on: 05-02-2023 01:12 PM)
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Jeetu003
Beginner Level 2
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Tech Talk
I am currently using Samsung A50 smartphone and i want to buy new Samsung smartphone so research on the YouTube and I like Samsung S21 fe 5g but because of the heating issue of this phone i can not buy this phone. I live in Bikaner Rajasthan India its a desert area here the temperature in summers already 50 degree Celsius so really need a smartphone which does not heat too much but most of the Samsung smartphones which I like and which is in my budget of ₹35000 all have heating problems. Why does not Samsung provide us a good smartphone which does not heat like other smartphone brands.

6 Comments
kshjais
Active Level 4
Tech Talk
Hey buddy!
Its not like other phones don't heat. I have used redmi, oppo, realme phones too and I can definitely say they too overheat.
Samsung phones in general don't heat while doing normal tasks.
They do while gaming or long camera sessions, and its the same with other brands too.
No one is going to play games directly under sunlight so if a phone is heating after long gaming sessions, its really natural for the phone to do so.

Also, s21 fe is not made for gaming but casual gaming is alright. Plus keep in mind this phone has exynos so it heats a bit more only while performing processor extensive tasks or continuously using 5G. I am using this device and I don't feel there is any kind of overheating, it just heats whenver you are directly under sunlight and in general it doesn't.
yes_ayush
Active Level 5
Tech Talk
I suggest dont buy old phone. Go for new one. A54 will be better. Issues will be fixed by update. New is new. Old is old. Trust me
Sid_Karna
Expert Level 5
Tech Talk
New is new..old is old.. quite a revelation 👍
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Sayan2468
Active Level 7
Tech Talk
Old is gold
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Sayan2468
Active Level 7
Tech Talk
S20 fe 5g is also a good option. Less heating than s21 fe but no more os updates.
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cs_member10
Moderator
Moderator
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Tech Talk

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We really appreciate that you are showing interest in purchasing the product. Welcome to the Samsung family.

We understand that you are worry about the heating issue. The issue could occur due to usage and various other factors, however, it is our best endeavour to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products.

If you have any further query, Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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