PDF download failed issue on whatsapp for Samsung users

[S_Kumar73]

Look like samsung s24ultra sn s23 ultra users facing pdf download issue since last 2 days.

Few of my friends also confirmed that they also facing this issue.

[Jagankm]

I am also facing same issue on my Samsung A73 and A51 since last 2 days

[RishitGoel]

Got stable and Fix version instead of Beta version. Deleted whatsApp and installed again. Did everything but nothing is working. Seems only whatsapp new release can provide the solution.

[S_Kumar73]

I actually un-installed and installed again. Pdf download is working, but sending and receiving msg not working also calls not working. I tried with another WhatsApp account. So I again updated the beta, now msg, calls working and pdf download failed. So we have to wait for the fix

[Samsung_bbd9tAg]

Dear Samsung 
Despite following each and every step and uninstalling twice as per your guidance regarding document download issues in WhatsApp, the problem still persists. What is the issue with Samsung phones? While other mobile phone users are enjoying bug-free experiences, Samsung users seem to be facing difficulties. What can be done about this?

[arungupta21]

I am experiencing difficulties in downloading PDF files on WhatsApp. I have attempted various troubleshooting steps to resolve the issue, including:

1. Verifying my internet connection by enabling mobile data and switching to Wi-Fi.
2. Checking the accuracy of the date and time settings on my device.
3. Uninstalling WhatsApp Beta, deleting the com.whatsapp folder, and reinstalling the latest stable version of WhatsApp.
4. Disabling data saver mode.
5. Enabling auto-download for media files.
6. Ensuring that there is sufficient storage space available on my device.
7. Granting all necessary permissions to WhatsApp.
8. Clearing the WhatsApp cache.
9. Resetting my phone's settings.
10. Contacting WhatsApp support, but unfortunately, they were unable to provide a solution.
11. Rebooting my device multiple times.

Despite these efforts, the issue persists. I kindly request your assistance in resolving this matter.

[S_Kumar73]

Version 2.24.10.15 available. Update and then check

[arungupta21]

Its working. Thanks for update.

[dnishantjain]

Facing same issue on my both devices S21Fe (from 4th May) and S22 (from 1st May).

[S_Kumar73]

Beta Version 2.24.10.15 available Update and then check

[S_Kumar73]

Version 2.24.10.15 fixed the issue