Overheating problem with the Samsung J7 Prime

[inaya012]

Hey guys,

I purchased a J7 Prime a few years ago for the company Bright Steel Centre primarily for office calling and texting purposes, and now I'm experiencing Overheating issues. Please let me know if you know of any simple solutions or tricks to this problem.

Any advice would be really helpful.

[irshadabdullah]

1. Number of accounts - more accounts means more battery usage. turn off automatic syncing for less important accounts, and disable sync for services that you don’t use for each account. for example, go to settings/ accounts and choose a google account (if you use multiple google accounts in your devices). for each account, your device is syncing between 8 to 10 services, namely, contacts, people, keep, drive, calendar, gmail, etc.). i use only one account for my calendar, so i turn off calendar syncing for all my other accounts. same applies for other services.

2. Screen - more screen on means more battery. Brighter screen means more battery usage. This is the biggest consumer of battery.

Location services - more apps and services using location means more battery usage.

4. Close wifi background searches.

5. Uninstall least unused apps.

6. Keep data off and keep on only when in use.

7. Keep vibration intensity on low position.

Will keep on adding more points when and as comes in mind....

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support