One of the most issue after purchased Samsung galaxy s21 series can't redeem offer immediately here so difficulty to redemption , when mobile order another month and active device in other month in that case can't redeem offer from the order month.
Very bad impression about it and can't proceed to resolve this issue by Samsung
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
