Original topic:

No Signal Problem

(Topic created on: 02-26-2020 03:37 PM)
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sanjoybagchi
Active Level 9
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Tech Talk
Hi All,

I have Samsung A50 , last month it dropped from 2nd floor,  the glass was broken,  now screen is ok but signal problem occured,  I went to many centers but they said hardware problems. 

There is no network, sometimes network bar appeared but not registered with network messaging come, something full network, there is no guarantee when it come and gones. 

Anyone suggest what is the proble?
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Samsung_Support4
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Hi there,

 

Kindly follow the mentioned steps to resolve the network issue in your device.

1) Check Network mode and set it to Auto Connect. (Settings > Connections> Mobile Network> Network mode> Select LTE/3G/2G auto connect).

2) Search for the Network Manually via following path (Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search).

3) Perform the reset network setting (Go to the settings>>general management>>reset>>reset network settings).

4) If still issue persists then we would suggest you to contact your service provider.

For further assistance, kindly visit the nearby Samsung service centre for the physical inspection of the device. The address details of Samsung Service Centres are available at our website. Please click on the link mentioned below to get more information:

http://www.samsung.com/in/support/servicelocation/

Further, for the glass broken issue, kindly visit the nearby Samsung service center.

 

Regards,

Team Samsung Members

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