Original topic:

Network mode!

(Topic created on: 03-08-2026 02:03 PM)
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OneSeven
Active Level 7
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Tech Talk

image
Now

Sometimes I need 4G network and sometimes I need 5G network and to do this instead of multi tap operation I was creating a routine in which by tapping I could switch between 5G/4G in one tap but this feature does not work at all. Till now it directly says that there is no SIM in the phone. But now after the update it is saying that this action is not available. You developers have gone mad.

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Before update 



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After update. It's for 4g. It showing app but its core functions is not available anymore.


2 Comments
cs_member10
Moderator
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Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for reaching out to Samsung Customer Support. We appreciate your concern and would like to assist you in resolving your issue.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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OneSeven
Active Level 7
Tech Talk
**bleep** bla....
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