Network issue

[mayankmithaiwala]

samsung galaxy m31 having network problem as well as 4G not show in network settings. have any solution so please provide me.

[kk100]

I also go to samsung care for that but this problem didn't solve.

[gurnamsingh]

change sim card and operator

[Rakesh951]

same issue. i tried with different operators but same. issue started after the recent update. samsung seems **bleep** in mid range or seems they are like buy and forgot like **bleep** and forgot

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you and to resolve network issue please follow below given steps:-

1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).

2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support