Original topic:

Fully charged Watch 3 battery dying during 6 hr sleep tracking

(Topic created on: 10-20-2020 06:19 AM)
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Yogesh450
Active Level 1
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Tech Talk

Hi,

 

I just got new samsung watch 3 41 mm LTE version 3 days back and watch was fully charged both nights and wi-fi, LTE was off during sleep tracking in night but still watch died in night. When I wake up after 6-7 hrs of sleep, watch was dead, 0 battery. So, I have to charge it again and sleep tracking data shows that it lasted for only 4-5 hrs in night. Any one else facing this issue?

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cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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