My A50 got Android 11 updated and from that moment on, neither Wifi, nor 4G works.
It has got google family installed because my son use it often. He is under 12...
I can’t hard reset because google family includes extra security features to prevent kids to manipulate.
I can’t remove the google family security features, because I need to send the order through the internet but since the wifi and 4G is not working, my possibilities are null.
I have seen video YouTube explaining that battery must be disconnected and connected but I need to open the phone and I don’t want.
I need support to revert the Android 11 or to hard reset.
