My jio app not installing nor it is updating device A34 5G

[user963]

My jio app was not updating so i uninstalled it and now i can't install it i tried everything cleared playstore data uninstalled updates of playstore but nothing is working anyone facing same issue i even talked to jio customer care they told to uninstall the app and reinstall but it didn't help

[user963]

But 1 app ki vajah se phone ko reset kare 😶

[TechiePradhumn]

Same bro

Isliye to hamne bhi abhi tak nahi kiya. Aur bhi kafi video editor available hai play store me. Ab to jarurat bhi nahi padti.

Mat karo reset, balence to 1299 se bhi check ho Jaata Hai.

[SKV-F235G]

Download it from chrome and install it

[user963]

I tried but there is an error

[SKV-F235G]

Factory reset your phone

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[user963]

I sent the report

[muralisk]

I can't able to install myjio app,firstly it not got updated via playstore,asked to reinstall after uninstall and tried to reinstall it is not getting installed.
I am using samsung galaxy A34.could you help me sort it out.