My battery dies even if I don't use my phone

[Divimano]

Hi Team,

I'm using Samsung M30S. After updating my phone's software - Wifi, bluetooth,  hotspot, radio are not working. 

If I click on those icons for using them, it goes off all by itself.

Moreover, the phone is always heated up and the battery dies even if I don't use it.

Please help in resolving the same. I would be happy if you could send the older version of software for my phone. 

Please note: I'm using original Samsung battery and charger. 

[Raka644]

same here..after update one ui 2.p

[PRASHANTHAN]

please take data backup and do factory reset.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Our Research and Development team is continuously working and ensuring if there is any bug that will be resolved as soon as possible. Providing a continued great experience is our first priority. Thank you for sharing your feedback.

- Follow the given link to resolve overheating issue:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

- To avoid battery drainage please turn off un-used options, Decrease display brightness, Turn off auto sync option, Close background running apps.

To resolve the battery drainage issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

For further assistance, register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support