Multiple screen and split screen problems

[rock_doshi]

Multiple Windows and split windows are closed..

Plz help me to reopen that option...

Give me pathway of setting to correct it..

[K_]

I THINK u r phone is overheating.Try restating ; It work for me !

[SeNaTamil]

1.Reset all settings
2.clear cashe on good lock app or multi star

[Axe1998]

it's happens when ur phone's temperature gets tooo high .. automatically pop up view n split window gets disable it's usually happens in summers or extremely hot dayz ,once ur phones temp gets normal they again started works normally

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support