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11-10-2020 03:50 PM in
Tech TalkToday I updated my mobile. There is sound problem after installation. Nothing can be heard. I can't even hear call volume. Also videos playback speed is increased
Please give solution as soon as possible
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11-20-2020 01:35 PM in
Tech TalkDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check device volume settings if its full or not.
* Check mute all sound option
Settings > Accessibility > Hearing enhancements > Disable Mute all sounds (if enabled).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support