Original topic:

M31 April security update problem

(Topic created on: 04-11-2020 07:31 AM)
606 Views
Murali_23
Beginner Level 2
Options
Tech Talk

Sir I bought m31 on Feb 20 today I received April security patch on 10-0402020.after downloading I try to install it.but my mobile is not responding.from 12 pm onwo inrds screen is still on downlodind seen.no button is working.mobile is not working.screen is showing downloading.do not turn off till now.down volume button with powerbutton but it is not working.i am frating about it

16 Comments
devendramokal
Beginner Level 2
Tech Talk

I have same problem in this serious situation. Samsung to provide solution that should work without visiting Service Centre immediately..Samsung Management should understand the situation without phone in this LOCKDOWN period...that too NEW phone purchased 20 days back..! 

0 Likes
tapanarora18
Beginner Level 2
Tech Talk

I am also facing the same problem after opting for updates. 

 

How to get it solved? Samsung team needs to update us asap. 

0 Likes
SBTOPZZZ
Beginner Level 2
Tech Talk

Same here. April update seems faulty for most M31 users in India.

The error you are getting is BUILD ERROR, more likely, software error (OS error). To fix it, you need to download the Samsung M31 Latest "Stable" firmware from Samsung website, and then flash it to your device. For flashing, you can use Odin, a software.

0 Likes
imSouvik
Active Level 2
Tech Talk

HI , can you help me to format my phone using odin ? with laptop I can share you screen . 

0 Likes
Abhi94ks
Beginner Level 2
Tech Talk
I have also the same problem..
it was the biggest mistake from the side of Samsung..
the android operating system will totally crash during April security updates..
In my case i re-install operating system again.
0 Likes
Abhi94ks
Beginner Level 2
Tech Talk
They understood their mistake. Now they removed the April updates.
0 Likes
imSouvik
Active Level 2
Tech Talk
0 Likes