Original topic:

Issue with samsung s20+ 5G

(Topic created on: 04-16-2022 03:13 AM)
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phoneissue
Active Level 1
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Tech Talk
  • I have updated my Samsung S20+ 5G dated 07.03.2022 and after update Green vertical line appears on my Screen. After ten days two vertical green line shows.I am following with cuatomer care since my phone shows error but still my problem not solved.
 
Thanking you
 
11 Comments
Green_Grass
Expert Level 2
Tech Talk
Ohh ☹️
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Tech Talk
Visit service center.
If they deny service email on servicehead.in@samsung.com

Only if there is no visible damage signs on your phone display or dents on phone body.
phoneissue
Active Level 1
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No damage
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Rehan93ansari
Active Level 1
Tech Talk
This is pathetic. I'm not gonna update my phone.
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Rehan93ansari
Active Level 1
Tech Talk
Should I update? S20+Screenshot_20220404-152537_Software update.jpg
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phoneissue
Active Level 1
Tech Talk
First google samsung s20+ green vertical line..read all article and then take your decesion..many have same issue..
Viz
Active Level 4
Tech Talk
Please accumulate those who are facing the same issue in s20 :
https://t.me/+QC1i6-R5kmQyY2U1

this is a telegram group link, so that we can accumulate and bring justice to this concern. Many reputed news have also recognized this, now we cannot back off. Also spread this link so that others can join too.

https://gadgets360.com/mobiles/news/samsung-s20-plus-display-vertical-lines-pink-green-user-reports-...

https://www.androidpolice.com/samsung-galaxy-s20-display-failure/
phoneissue
Active Level 1
Tech Talk
Thankyou
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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