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12-09-2019 09:36 PM in
Tech Talk
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12-12-2019 11:48 AM in
Tech TalkHi there,
Please follow the below mentioned steps in order to resolve the issue:-
>Clear the Cache of the app (setting>>apps>>games >>storage>>clear cache).
>Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).
>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).
Regards,
Team Samsung Members
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12-12-2019 10:01 PM in
Tech Talk