Original topic:

Issue with gaming performance in m30s

(Topic created on: 12-09-2019 09:36 PM)
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Atul09
Active Level 6
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Tech Talk
When i play temple run 2 and subway suffers in m30s smartphone both games are lagging after 1 month and heavy games like COD and pubg performance is always average if anyone have same issue can discuss in coments 
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Samsung_Support4
Moderator
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Tech Talk

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

>Clear the Cache of the app (setting>>apps>>games >>storage>>clear cache).

>Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).

> Stop the background running app (Tap on the left soft key and close all the running apps).

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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Atul09
Active Level 6
Tech Talk
i have done all of these steps but doesn't work
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