I know well it's not google communities. Samung phone r based on Android. So I'm writing this post here 'anyone could face the issue I'm facing with Google account.
SMS verification grayed out. Can't access any entire option cz next screen promt me to verify passkey (which has been reset)
Help me if u have any little bit idea.
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I enabled 2-Factor Authentication (2FA) for my Google account using multiple methods, including:
• Phone number (SMS)
• Microsoft Authenticator app
• A passkey
All of these were set up on a single device.
What happened:
• After resetting my device, I faced issues logging into my Google account:
• The SMS OTP option, which had worked in the past, was grayed out.
• There was no way to verify using the Microsoft Authenticator app or the passkey, as both were reset along with the device.
• After searching for solutions, I found that using the "Get Help" option auto-verified my SIM without sending an OTP, allowing me to log in.
Problem:
• My passkey was reset, and I had no backup for the Microsoft Authenticator codes (lost with resetting)
• Although I can now access my Google account and entire services (e.g., YouTube, Gmail, Drive, maps etc.) on my Android phone, I’m unable to log into third-party apps or browsers. And re-setup of 2FA & passkey.
What I’ve done so far:
• I removed all previously logged-in devices remotely, hoping this would help me bypass the passkey verification step.
• This worked partially: it no longer asks for the passkey, but now it asks for a code generated by Google Authenticator, which I never used.
• I believe it’s actually referring to my Microsoft Authenticator, but I don’t have any backup codes from that either(lost with resetting).
Current situation:
I can access my Google account and entire its services on another Android devices as well by just confirming login via notifications and choosing correct login digit.
I’m unable to:
• Set up a new passkey.
• Log in on browsers or third-party apps (which require 2FA).
• Reconfigure 2FA, as it keeps asking for a Google Authenticator code, which I don’t have.
Any help on how to reset or bypass 2FA in this situation would be greatly appreciated.
• Microsoft Authenticator app
• A passkey
All of these were set up on a single device.
What happened:
• After resetting my device, I faced issues logging into my Google account:
• The SMS OTP option, which had worked in the past, was grayed out.
• There was no way to verify using the Microsoft Authenticator app or the passkey, as both were reset along with the device.
• After searching for solutions, I found that using the "Get Help" option auto-verified my SIM without sending an OTP, allowing me to log in.
Problem:
• My passkey was reset, and I had no backup for the Microsoft Authenticator codes (lost with resetting)
• Although I can now access my Google account and entire services (e.g., YouTube, Gmail, Drive, maps etc.) on my Android phone, I’m unable to log into third-party apps or browsers. And re-setup of 2FA & passkey.
What I’ve done so far:
• I removed all previously logged-in devices remotely, hoping this would help me bypass the passkey verification step.
• This worked partially: it no longer asks for the passkey, but now it asks for a code generated by Google Authenticator, which I never used.
• I believe it’s actually referring to my Microsoft Authenticator, but I don’t have any backup codes from that either(lost with resetting).
Current situation:
I can access my Google account and entire its services on another Android devices as well by just confirming login via notifications and choosing correct login digit.
I’m unable to:
• Set up a new passkey.
• Log in on browsers or third-party apps (which require 2FA).
• Reconfigure 2FA, as it keeps asking for a Google Authenticator code, which I don’t have.
Any help on how to reset or bypass 2FA in this situation would be greatly appreciated.
No passkey available cz of reset
After removing account remotely from previous device logged-in
No single Authenticator code here in google Authenticator
Trying to setting-up again passkey and using.
