My phone M31 is automatically getting switch ON and OFF very frequently in 10 minutes after the update happened on my phone on 21sept2020.
My current version after update: M315FXXU2ATIA /M315FODM2ATIA / M315FDDU2ATI2
Could you please check is it problem with the new update quickly and is there any way I can install the previous version for now as right now I am not to use the phone in this condition. I am not happy with this update and I request to please resolve this ASAP.
Dear Samsung Member,
Greetings from Samsung Customer Support!
To resolve auto restart issue please follow below given steps:
Go to Settings > General management > Reset > Turn off auto start.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Samsung Customer Support