Original topic:

Is there any smartphone that does not release heat during gaming time?

(Topic created on: 12-06-2023 03:14 PM)
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novasteel
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Tech Talk

Hey, I have a youtube channel as the name of Nova Steel Corporation. Explore devices designed for efficient heat management, ensuring a smooth gaming experience without overheating issues. Discover the perfect balance for uninterrupted gameplay.

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cs_member10
Expert Level 5
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that while using games and streaming services are power-intensive and can cause device to heat up, especially during extended use. Closing these apps may help device to cool down, And there is no such specific model which not heat during the game, It's normal for every device to heat up during game or using apps on normal tempreture but if you are feel more then heating in your device kindly follow the below steps to resolve your device issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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