#InnovationLab #IdeatorsOfTheMonth Better optimisation of Camera App 📷

[MohammedKhatri]

The official camera app by Samsung does not function properly. Sometimes it shows that no camera detected, sometimes the app closes on its own. Sometimes, when I rotate the screen the camera app closes on its own and the device Lags. In apps like Google meet, Adobe scan and zoom, we use the camera. But that functions properly. It has no such issues as described. The device I am using is the galaxy tab A7 2020 Wifi (SM-T500). On the M32 4G also there are Sometimes such issues like within one month I have faced it like thrice. To fix it temporarily, I restarted the device. But the issue still persists in the future.

[Anonymous]

I do not face these issues in my tab -_-

[MohammedKhatri]

Do you even use the camera app? 🙄

[Anonymous]

Yea, I use it bruh

[MohammedKhatri]

Ohh k but these issues described are like common. I am facing this issues from the day I bought my device.

[Anonymous]

K, but I don't face em

[MohammedKhatri]

K

[MohammedKhatri]

I use it like every time like street 15- 20 mins a day

[Anonymous]

K

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support