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Original topic:

How are winners announced in members app

(Topic created on: 09-07-2021 10:16 AM)
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Alappy
Active Level 4
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Tech Talk
Yesterday I received a email stating that I was selected as a winner for galaxy A22 5g contest
And they asked me to pay the tax amount of 6000rs to their bank account
Do anyone knows what's the method of redeeming the gift voucher if this is genuine

3 Solutions


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Solution
Tech Talk
Yes, that's genuine..its a random process like a lucky draw..

It's like a tax 30% or search exact details on gift/contest items

Also, mail has to be from membersindia@samsung.com

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PRIZM
Community Manager
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Congratulations and yes, any email you receive from membersindia@samsung.com is genuine. There is a gift tax liability of 30% that users as per law of the land need to bear. Hope this helps.

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ajitsaria
Active Level 10
Tech Talk
Congratulations. I too won the Galaxy Buds Pro Contest and got similar email and paid the tax amount. I got a voucher code for Samsung Store thereafter. The process took a long time due to their office being shut for the pandemic. Screenshot attached. After they receive payment, your name will be declared as winner jointly with others.Screenshot_20210907-120927_Gmail.jpgScreenshot_20210611-185242_Samsung Members_51760.jpg

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20 Comments
Solution
Tech Talk
Yes, that's genuine..its a random process like a lucky draw..

It's like a tax 30% or search exact details on gift/contest items

Also, mail has to be from membersindia@samsung.com
Alappy
Active Level 4
Tech Talk
So is it true that I have to send my documents like proof of id and address and receipt of payment
Tech Talk
Yes...can you please share screenshot of mail you have received..
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Alappy
Active Level 4
Tech Talk
This is the mailclipboard_image_1630990623532_1630990623532.jpg
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Alappy
Active Level 4
Tech Talk
Do you know a way to contact the admin
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Tech Talk
I can forward your post to the concerned team..what's the last date??
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Alappy
Active Level 4
Tech Talk
On 9th
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Tech Talk
So what's your concern,?
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Alappy
Active Level 4
Tech Talk
I have contacted the customer service and they told me that It might be a fraud
They weren't so sure
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