Original topic:

Home Up Update Problem

(Topic created on: 12-03-2023 02:13 PM)
245 Views
Anand1244
Active Level 7
Options
Tech Talk
After the update of the Home Up module released today, we can use the stack layout. However, it feels a bit slow and experiences lag while swiping in the recent screen. The list layout is fast and has no lag. Are you also facing this problem?
3 Comments
ukw
Active Level 7
Tech Talk
Yes.
Tech Talk
Yes I'm also facing same problem
cs_member10
Moderator
Moderator
Options
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes