Heating performances

[anshusharma98350]

Samsung m31s mobile phone heated during usingYoutube and and live streaming.

Its upper part heated too much in very short period approx 20 minutes.

Anyone.

Whats the reason behind this?

[Catz420billa]

bro i also watch live streams on YouTube and total 5-6hrs a day
after that also my phone shows mild heating
maybe you should use it under your fan or near the cooler

[anshusharma98350]

it may, thanks.

[Catz420billa]

try it bro....if less heating then no issue brother👍

[AMPK]

I also use streaming for 5 to 6 hrs don't get heated up. but battery drains 30%+

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Overheating" issue please follow the below given step:-

> Close background running apps and uninstall the unnecessary apps.

For more details follow the instructions provided in the link given below:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[anshusharma98350]

sir, extra aap 5-6 hi hai

[anshusharma98350]

when using in the fan condition.its not heat too much

[anshusharma98350]

i should prefer to use in this specific condition.

[anshusharma98350]

then whats about cooling method of phone self.