Original topic:

Heating issue new S24

(Topic created on: 03-17-2024 09:09 PM)
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Sivamoonmoon
Active Level 1
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Tech Talk
It is S24 mobile which was bought three days ago, The phone heats up well when the camera is on.This is the temperature I got on my phone today.What is the reason for this and what is the solution for this
 
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goodthings
Expert Level 5
Tech Talk
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.
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Sivamoonmoon
Active Level 1
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Now1710744815694.jpg
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

If the issue persists kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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JithinAjith
Expert Level 1
Tech Talk
Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning
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