Original topic:

Green tint on Samsung note 9

(Topic created on: 12-20-2020 10:51 AM)
93 Views
Markdes
Beginner Level 5
Options
Tech Talk
Hello, I recently noticed a green tint on my Samsung Note 9. At first I thought it was a hardware issue, but I now see thousands of posts online of people having the same issue after the latest update. Does any one know when Samsung is going to fix the screen issue. Or if they have even had the decency to acknowledge it? 
4 Comments
monark19
Active Level 5
Tech Talk
only solution replacement of screen.
some of pixel may have been burned
0 Likes
monark19
Active Level 5
Tech Talk
if you have extended warranty then you can contact with service center.

In my note 9 back glass was just loosing adhesive so I contact service center they not only glued back cover glass but they also replace front display and new aluminum frame too. In extended warranty.
0 Likes
Tech Talk
Game Over bro
0 Likes
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with screenshots, short videos and error log file, so that we can assist you accordingly.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

0 Likes