Green Line issue on S25 Ultra after today's update?😲😲

[AditP]

Hello friends!

Today, S25 Ultra got April update. My friend has updated it and is now apprehensive that he is beginning to see a thin green line across the display of the device...😲😲 He is cursing himself as to why he gave up into the Samsung gameplan of promoting S25 series and why he UPGRADED from S24 Ultra to S25 Ultra 😡😡

Is it just his illusion or a real occurence, I am not sure. 

Anyone else in similar situation? Please reply, so that I can console my friend.

Thanks 😊 

PS : ALL ANSWERS WILL BE ACCEPTED AS SOLUTIONS 🤩 

[AditP]

😊🙏

[JARVISRishabH · Accepted solution]

Visit Service Center Buddy..

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[Himanshu_ · Accepted solution]

Now a days almost all the company phones suffering from same green line issues. Before Android 14 there was no such issues. Don't know what consumer courts doing now a days.

[bsaikrishna]

Where is the screenshot?

[Syed29]

Situation of users who got OneUI7 today!

[Syed29 · Accepted solution]

The Good thing is device should be under warranty and it will be taken care off.

[MDAshiqurRahman · Accepted solution]

I think the green line issue is a high end trouble

[BeAstBaymaXX · Accepted solution]

I am using S25 Ultra. I am not facing any such issues. Once tell him to take his device to samsung service centre to get the device checked. Surely they'll know about it.

[MijanBD]

Bad luck, Please contact service centre.