Original topic:

Galaxy Note10 overheating

(Topic created on: 06-05-2020 09:05 AM)
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tomandjerry1
Beginner Level 3
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Galaxy overheating a lot while normal use. Temperature reach 46 to 47 degree. Fix this, absolute crappy performance in PUBG and COD.

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cs_member10
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

 

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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