Galaxy M31s black screen Problem

[solankejagdish44]

My Galaxy M31s device have issue of Black screen... my device 58 per battery remaining...Volume Down & power Button trick is not working..so how I can solve my galaxy M31s mobile BLACK SCREEN issue

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. Please once visit the nearby service center they will check the issue physically and also try to provide you with the best solution.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support