Original topic:

GALAXY FOLDABLE SCREEN OLIOPHOBIC COATING GONE!!

(Topic created on: 06-15-2020 11:23 PM)
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GalaxyFoldItIs
Beginner Level 2
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Oliophobic coating gone on foldable screen after using for 3 months. Samsung says its users mistake and user is responsible for the rough feeling on screen. This is the exact reply from service centre located in samsung opera house Bangalore , which is one of biggest experience stores. Please samsung this is outrageous to blame user for loss of oliophobic coating on screen , the screen seems rough when using scrolling typing etc, accept your mistake and let users know your cheating them .
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4 Comments
love4chat
Expert Level 1
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galaxy fold screen is very delicate (search internet)

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AMPK
Expert Level 3
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please write to customer service
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GalaxyFoldItIs
Beginner Level 2
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I've written directly to Asim warsi the vice president of samsung india . any other mail please quote I shall send them too .
Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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