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Beginner Level 2

hello

my A50 cant connect to wifi call, while i took the sim and out it in iphone 11 and worked fine, also i took the sim from the iphone and didnt work on my A50.

so my mobile has an issue in the connection, the carrier is allowing this service.

how can i solve this issue.

thanks for the help

4 Comments
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Active Level 6
did u select the sim in wifi calling settings and which network sim is it
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Beginner Level 4
it is vodafone and I can't see any option wifi calling
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Active Level 6
contact ur service provider check if the support the phone for wifi calling
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the steps to turn on/off Wi-Fi calling feature.

 

From home, swipe up to access Apps.
Tap Setting > Wi‑Fi Calling. – or – Pull down the status bar to display the quick settings menu and tap. Wi-Fi Calling.
Tap On/Off to turn Wi-Fi Calling on or off.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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