Original topic:

Fix this 'Mute' button, please πŸ˜‘

(Topic created on: 3 weeks ago)
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SataruGojoo
Expert Level 3
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Tech Talk
Phone app > During Calls > Mute button position is changing whenever I press the Keypad button πŸ”˜ 

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During calls if I press the Keypad buttonπŸ”˜ the Mute button changes it's position!
It's not a bug but a design flaw!
There's a thing called 'Muscle memory' & this flaw in the UI is effecting my muscle memory.
Buttons should be fixed, Please redesign the UI. 

SUGGESTION:
1. MUTE BUTTON SHOULD BE VISIBLE ALWAYS 
2. MUTE OR ANY BUTTON SHOULD NOT CHANGE IT'S POSITION AT ALL - WHEN WE OPEN KEYPAD!
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image
Keypad not opened: 

'Mute' button in 1st Row


image
Keypad opened: 

'Mute' button in 2nd Row


Screen recording 


1 Comment
cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that this is the normal phenomenon of the device and not an issue. If you face any other issue, please feel free to reach out to us.

Warm Regards,
Samsung Customer Support

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