Original topic:

Features/Changes required

(Topic created on: 01-13-2021 04:19 PM)
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hardikagarwal2001
Active Level 3
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Tech Talk
1. There should bhi lock screen gestures like right pointed triangle for next track and left pointed triangle for previous track and such customized gestures. Also features like vibrate to flashlight could also be useful.

2. Problems like frequent restart without any reason should be solved as soon as possible in Samsung galaxy A50.

3. Devices with in-display fingerprint should have faster unlock animation. Also, the lock screen fingerprint should be active all the time rather than tapping it to wake up or keeping our finger on it to start first

4. There should be a LED indicator at the top near the camera to indicate if the camera or microphone is being used or not so as to increase privacy and check whether an app is using camera in the background.

5. In the notification panel, there should be recent notifications button to store past notifications so as to see any notification which by mistaken have been swiped or if we wanted to see some older notification.

6. Bixby should respond to our voice even at lock screen.
6 Comments
himanshujain
Active Level 3
Tech Talk
1 &4 points need immediate action.
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ChandanMallick
Active Level 10
Tech Talk
Suggestion 1 and 4 can be done with an update but coming to the 2nd one it looks like your phone specifically getting this issue so you can simply once check your phone in safe mode if the problem persists then factory reset your phone if it would be a software issue then it will get resolved otherwise you've to move to Samsung service center. Coming to the 3rd one the fingerprint unlock looks slower because Samsung uses 2 types of in display fingerprints sensor to its phones. One is optical which Samsung uses in their budget phones and another is ultrasonic which they use on flagship phones. So they will keep some lack on the mid range phones.
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Tech Talk
For the 2nd one, i have tried almost everything whether it's clearing cache or safe mode or factory data resest or any other measure....but the problem still persists..And this is not only in my device as I have seen that there are many users on Samsung members which are facing same problem in A50... So there is some issue with I guess OS or some patch issue which can be resolved by appropriate samsung update only

As in the screenshot above..samsung it self identifies that there is some problem and this message pop ups everytime i open this app...but still no measures are taken to improve the situation

Screenshot_20210113-190451_Samsung Members.jpg

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ChandanMallick
Active Level 10
Tech Talk
okey then you've to wait for the next update because before that nothing is in your hand.
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Tech Talk
probably
cs-member13
Expert Level 4
Tech Talk

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Please be assured and would like to inform you that as you have tried all the steps, we request you kindly visit the service center as your device needs physical inspection. To check for the nearest Samsung service center kindly click on the link: https://www.samsung.com/in/support/service-center/

 

And we have noted down the feedback regarding these features in Samsung device. Providing a continued great experience is our first priority. We really appreciate your  feedback for improvements in our upcoming launches. 


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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