Experiencing freezing and lagging issues with the S23 FE.

[Biren55]

I am using two Samsung devices: the S23 FE and the M52. The S23 FE is compact and features the Exynos 2200, which is more powerful than the Snapdragon 778G (Galaxy M52). However, I’ve experienced lags and freezes on the S23 FE, while the Snapdragon 778G does not freeze during multitasking. Additionally, when I set reminders and alarms, the Snapdragon 778G responds faster than the Exynos 2200.

Despite being more powerful than the Snapdragon 778G, the Exynos processor has several issues. 

People should consider focusing on Samsung phones with the Snapdragon processor.

[AGalaxyuser]

I didn't face any lag in my S21fe SD888. S23fe is the successor of S21fe. It should not lag. Which storage variant do you have? How much storage available? It's a important factor.

[Biren55]

256GB

[Biren55]

Your phone is compact with a Snapdragon processor, that's why it's not lagging.

[AGalaxyuser]

Mine also 256gb, 171gb available. S23fe is little bit thicker than S21fe also has larger vapor chamber still lagging. Check your device at service center.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback. Samsung provides top-tier specifications and designs in their devices for users who prioritize premium features and technologies. Each device has unique features based on the hardware and software. Our products pass through rigorous quality checks which are globally recognized. The issue could occur due to usage and various factors, in case there is any kind of issue occurs then we are always helping our customers to resolve their issues. However, kindly perform the following steps to resolve your issue by using the given links.

● Galaxy device freezing issue: https://www.samsung.com/in/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-i...

→ Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

→ Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

→ Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot
Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

→ Remove third-party accessories: Due to ''3rd Party'' (Not provided by Samsung) Accessories, (Like ''Chargers, USB Cables'' etc.) device might also hang. So kindly avoid the usage of these 3rd party accessories.

→ If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support