Original topic:

ERROR! Can't Print from Websites!

(Topic created on: 08-10-2024 12:00 PM)
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SataruGojoo
Expert Level 2
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Tech Talk
Can't Print ...!
[See attached screen recordings, Screenshot]

Screen Recording of the issue...


image
Screenshot of the error...



Also note: This error occurs not only in SAMSUNG INTERNET BROWSER but also in GOOGLE CHROME... And this is not the only website which face such error.. there are multiple websites there... including some GOI websites.....
As a result most of the time I can't print/create pdf file using Print option provided by Websites.

3 Comments
Faizan_Zatro
Beginner Level 2
Tech Talk
Clear data of both browser and try again
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SataruGojoo
Expert Level 2
Tech Talk
Nope, it's not that simple.
It's not a browser issue.
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cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps.

1. On the Settings screen, tap Connections → More connection settings → Printing → Download plugin.
2. Select a printer plug-in and install it.
3. Select the installed printer plug-in. The device will automatically search for printers that are connected to the same Wi-Fi network as your device.
4. Select a printer to add. To add printers manually, tap → Add printer.

Printing content: While accessing content, such as images or documents, access the options list, tap Print
→ All printers, and then select a printer. Printing methods may vary depending on the content type

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

 

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