Data issue

[VR31]

Hi after March21 update ..my internet disconnects after screen locks..means if I am on whatsapp call or any other app using internet gets disconnected after screen lock..I have checked all background data restrictions but I didn't anything wrong

[adityaf62]

which handset do you have?

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support